In this era of personalized technology, the healthcare sector is making efforts to improve and upgrade its services. With innovations like telehealth, digital medical records, and others, medicare service centres are bringing convenience to their patients. Moreover, the use of biometric security is becoming more common these days. Similarly, the malicious efforts of fraudsters are also seen increasing. They impersonate legit patients and exploit medical benefits.
Biometric user authentication has far-reaching implications in the healthcare sector. With facial recognition, fingerprint analysis, palm vein reading, iris/retina scans, voice interpretation, and others, medicare services providers can seamlessly determine the real identities of patients before getting them onboard. Moreover, the advent of digital records is further streamlining patient-authorised access to their case histories. This blog entails ways biometric recognition safeguards the healthcare sector.
Biometric User Authentication Increases Protection Against Fraudsters
The healthcare sector has been undergoing technological transformations with emerging trends shifting its operations from physical to digital. With innovations like telemedicine, medicare service providers are making it easier for individuals to get healthcare virtually. Over recent years, patients’ demand for transparency, data security, easy access, and convenience has been increasing. Simultaneously, the threat of fraudulent attempts is also skyrocketing.
With over 714 medical records being compromised in 2021, it has become mandatory for the healthcare sector to integrate biometric security checks. The implications of this technology are not limited to just patient identification, it also enhances the overall experience of individuals. More ways regarding how biometric recognition helps the healthcare sector are in the next sections.
Replaces Manual Intervention
Biometric technology is helping medicare service providers in various ways. From automating the patient’s digital onboarding to virtual check-ups, medicare service providers are trying to assist as many individuals as possible. This will help them assist more patients. Moreover, shorter wait times, easy meeting scheduling, secure access to records, and less paperwork are further helping the healthcare sector to uphold its integrity.
With all the advancements and digital operations, medical care providers are facing an enormous rise in scams. Fraudsters easily dodge manual verifiers by using fake information and forged documents. However, with biometric recognition in place, medicare service providers can perform instant patient verification. Similarly, they can better safeguard information from data breaches.
Biometric identity verification also helps the healthcare sector to consolidate millions of records, case histories, payment details, and other diagnoses. The AI-powered IDV solutions eliminate the need for manual efforts while overcoming inaccurate entries or discrepancies.
Increase Prevention Against Medical Fraud
Providing security to digital medical records and restricting unauthorized access efficiently is a legal obligation for the healthcare sector. Over recent years, the rapid adoption of telemedicine has also given rise to cyber-attacks. Fraudsters use fake or stolen information to avail medical benefits. They also illegitimately pay for expensive treatments by using the payment details of legit patients.
In order to combat dramatically rising cases of healthcare fraud, medicare centres and other affiliates require biometric security checks. With face recognition, fingerprint verification, iris/retina scans, and voice recognition, AI-powered IDV services provide additional layers of security to the healthcare sector. Where fraudsters bring reputational damages and other risks, biometric recognition places gates in their way.
Virtual medical assistance is paving the way for patients to convenience. While on the other side, fraudsters use software like 2D/3D masks and voice changers to bypass identity checks. However, an efficient biometric security system leaves less room for imposters.
Overcomes Language-Based Issues
Similar to the rest of other benefits, biometric screening and voice recognition help medical care providers to overcome language-related barriers. Not every disease is curable in all regions. Due to this, patients, in order to seek medical help, travel from one country to the other. However, they face some challenges, such as difficulty in understanding the language.
Biometric ID verification improves the delivery of medical assistance if there are communication issues between healthcare workers and patients. In case an individual is unable to communicate the ailment or symptoms they experience, medicare service providers can scan and analyze their voice. This way, biometric screening helps reach the right medical records.
Telemedicine is becoming commonplace as it provides easy access to medical services for patients residing in remote or underserved geographies. Despite the convenience it is driving, the chances of fraud are also increasing. In order to ensure data security and secure onboarding, healthcare service providers need to integrate biometric recognition systems into their infrastructures to identify individuals in real-time.
In a Nutshell
Due to the advent of telemedicine and virtual medical assistance, the healthcare sector is becoming the prime target of fraudsters. Prescription fraud, false insurance claims, identity theft, and illegitimate payments are a few commonly occurring malicious activities. In order to combat cyber-attacks and other medical scams, the healthcare sector requires robust identity verification.
The AI-powered IDV services provide real-time identification and further provide an additional preventive measure to medicare centres. Hence, to improve telemedicine and overall patient experience, biometric recognition is healthcare’s best reliable option.